The Biggest CX Event on the Planet.
Experience the Most Senior Gathering Across The
Entire Customer Experience Ecosystem
07 - 08 May, 2024
| Melbourne Convention and Exhibition Centre (MCEC)
Sponsors & Exhibitors at The Customer Show
Foundation Sponsor
Twilio
Website: www.twilio.com
Twilio is a cloud communications platform that enables companies to build, scale, and operate any communications experience. Twilio democratized channels such as voice, video, and email by virtualizing the world’s communications infrastructure using APIs. These APIs are simple enough for any developer to use, yet robust enough to power the... Read More
Platinum Partner
Zendesk
Website: http://www.zendesk.com
The best customer experiences are built with Zendesk. Zendesk’s powerful and flexible customer service and engagement platform scales to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk serves businesses across a multitude of industries, with more than 100,000 paid customer accounts... Read More
Lead Integrated CX Partner
InMoment
Website: https://inmoment.com/en-au/?redirect_from=global
InMoment is the leader in improving experiences and is the highest recommended CX platform and services company in the world. It is renowned for helping clients collect and connect customer experience data from everywhere—from surveys and social reviews, to conversational chat logs and transcripts. As the pace setters in AI... Read More
Coffee Cart Sponsor
ZOHO
Website: https://www.zoho.com/desk/
Zoho Desk equips your customer service reps to offer exceptional service to your customers. With powerful features like blueprints for automation, AI for increased productivity, a dedicated mobile app to keep tickets in your radar, customer happiness surveys, and built-in functionality for remote support, Zoho Desk helps you create a... Read More
Lanyard Sponsor
Intercom
Website: https://www.intercom.com/
Intercom is an AI powered, automation-first customer service platform that lets businesses deliver fast support, keeping customers satisfied, costs low, and service teams happy. Its platform is used to send over 600 million messages per month and enables interactions with over 800 million monthly active end users. Read More
Event Partners
NICE CX
Website: https://www.nice.com/
Nice is the world’s leading provider of cloud and on-premises customer experience software. With solutions designed to empower organizations to make smarter decisions based on advanced analytics of data. CXone provides omnichannel routing, analytics, workforce optimisation, and automation and artificial intelligence. https://www.nice.com/ Read More
Ping Identity
Website: www.pingidentity.com
Ping delivers unforgettable user experiences and uncompromising security. We are a single company that makes crafting digital experiences simple for any type of user—partners, customers, employees, and beyond. We are anti-lock-in. That means integrations with existing ecosystems, clouds, and on-prem technologies is simple. Out-of-the-box templates let businesses leverage our identity... Read More
Vonage
Vonage, a global cloud communications leader, helps businesses accelerate digital transformation. Vonage's Communications Platform is fully programmable and allows for integration of Video, Voice, Chat, Messaging, AI and Verification into existing products, workflows and systems. The Vonage conversational commerce application enables businesses to create experiences that boost sales and increase... Read More
Zoom
Website: https://zoom.us/Sponsors & Exhibitors
Askable
Website: https://www.askable.com/
Askable is reshaping how companies build user-centric products and experiences. With a network of certified researchers and AI capabilities, Askable empowers you to run in-depth continuous interviews on a massive scale, all at a fraction of the cost. Our platform transforms data into actionable insights literally in minutes, saving hours... Read More
Birdeye
Website: https://birdeye.com/
Birdeye is the highest-rated customer experience and reputation management platform for local businesses. Over 100,000 businesses trust Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Easily generate local leads & reviews, automate repetitive tasks,... Read More
Calabrio
Website: http://www.calabrio.com
Calabrio is a customer engagement software company that provides analytic insights to catalyze growth through customer service contact centers. Calabrio ONE® is a unified suite—including call recording, quality management, workforce management and voice-of-the-customer analytics—that records, captures and analyzes customer engagement center interactions to improve the customer experience and drive top-line... Read More
Grazitti Interactive
Website: https://www.grazitti.com/
Grazitti Interactive is a global digital innovation leader serving 1100+ clients including Fortune 500 companies across domains such as Technology, Banking and Financial Services, Healthcare, Travel, and more. We offer a range of tailored solutions for digital marketing, marketing automation, Salesforce, data analytics, CRM, web development, online communities, and quality... Read More
Human Listening
Website: http://www.humanlistening.com
HumanListening™ is the next-gen insights platform that uses AI to improve how we engage with humans. Conversational AI is embedded into the platform to gain deeper, more honest feedback from your customers. With a suite of applications to capture, analyse and share insights, HumanListening ™ offers an end-to-end insights solution. Read More
iCXeed
Website: www.icxeed.ai
iCXeed, founded in 2022, is fast becoming ANZ's leading customer experience innovation partner for Small-Medium Enterprises. Bringing offshore cognitive CX talent together with artificial intelligence, automation and analytics, iCXeed is architecting and delivering bespoke end-to-end customer service solutions that were once out of reach for SME's in ANZ. iCXeed's purpose... Read More
Inspiro
Website: https://inspiro.com/
Inspiro empowers smart, secure, seamless, scalable, and satisfying customer experience. Our global network of 38,000 digital-native customer champions spans 51 strategic locations in North and Latin America, Australia, and the Asia-Pacific. Owned by Relia—a member of Japan’s Mitsui Group—Inspiro is the outsourcing CX leader, with decades of experience and decades-long... Read More
Komo
Website: http://www.komo.tech
Komo's enterprise grade Customer Engagement Platform streamlines the creation of interactive content, campaigns and competitions to effectively and non intrusively capture valuable zero and first party data. It directly boosts sales, facilitates personalised customer experiences, enables continuous engagement and integrates effortlessly with the entire customer lifecycle and existing MarTech stack. Read More
QuestionPro
QuestionPro Inc is a leading provider of Experience Management Technology and solutions, delivering Research Solutions, complex CX and Employment Experience programs under strict security compliance regulations; GDPR compliant and ISO 27001 certified. QuestionPro empowers organisations and marketers to make data-driven decisions. With a comprehensive suite of tools for survey creation,... Read More
Robert Half
Website: roberthalf.com
The best customer experiences are built by forward-thinking creative designers. And Robert Half knows where to find them. As the world’s first and largest specialized talent solutions firm, we connect top marketing and creative talent with companies striving to elevate the user experience. Connect with us to access flexible talent... Read More
SecureCo
Website: https://www.secureco.co/
Every month, SecureCo handles more than 85 million minutes of customer conversations for global banks, retailers, insurers, carriers, airlines, systems integrators, and customer experience technology providers. Our product, the Intelligent Voice Platform, makes enterprise voice easy and secure. Whether it is needed for cloud or on-premise environments, we remove the... Read More
