Unravelling the Leading Stories Reshaping the Customer Experience Community

We're on a Mission to Change CX for the Better ... No Pressure!

In the last few years, CX has undergone more chops and changes than any other department! And it’s evolution shows no signs of slowing down right from the C-Suite all the way down to department level as organisations continue to try and re-hash what they think CX is or should be.

We care about supporting the CX community as it undergoes all this change and to really rethink what it means to be a CX professional today…

CX Unplugged was born from a desire to share the leading stories and insights transforming Customer Experience for the better. This platform is for anyone and everyone who plays a role in the customer journey – whether that’s in customer service, marketing, UX, digital or beyond!

We want to empower you with stories that inspire innovation, to cut through the fluff and get straight to hardcore practical advice when you need expert direction!

P.s. CX Unplugged is brought to you by The Customer Show Team visit www.thecustomershow.com.au for more info on the biggest and most influential CX event on the planet.