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The Customer Show Sydney Post Show Report

Australia's premier event for CX, Marketing, Digital & Service professionals just got better! In 2023 we launched The Customer Show Sydney. This was a major event for the customer experience industry, showcasing innovations in CX, Marketing, Digital and Service. The Post-Show Report provides valuable insights into the future of The...

The Customer Show Prospectus

2023 was quite the show! 2024 - We're back! The Customer Show 2024 provides a unique platform to connect CX professionals across every stakeholder groups with the most cutting-edge and credible solution providers in the market. Through our experiential show you’ll be able to demonstrate your solutions and capabilities to...

Report: CX Trends, Challenges, & Investment Priorities for 2023 (+ An Interview!)

FULL REPORT AVAILABLE NOW!This year, we’re seeing huge shifts in the type of solutions CX leaders are investing in.We recently had the opportunity of speaking with Agnes So, the Head of Customer Experience at HotDoc, where she unpacked how the current tech landscape affects her strategies for selecting the right...

CX Buyer Insights Report: Uncovering Transformation Trends, Investment Requirements & Barriers to Change In 2023

Download the report today and find out why:66% of CX professionals need to remap their customer journeys 34% still feel they don't have the right data to inform decision making Over 30% of organisations have CX reporting straight to operations

Customer Experience

5 Minutes With Ryan Klausner

Learn why organisations should foster a customer-centric culture across every department, how utilising AI can enhance your customer experience and Ryan's insight into what specific strategies/techniques will help businesses enhance their own initiatives! 

2023 Conference and Exhibitor Guides

Visitor Guide 2023

Following the triumph of our Melbourne show, we brought the same energy, expertise, and opportunities to Sydney.Whether you’re in Customer Insights, Marketing, Digital Experience or AI, this event is tailored to help you reimagine and enhance your strategies. Take a closer look at the comprehensive program and secure your free...