The Ultimate Destination for Customer
Experience, Service & Digital Professionals!
18-19 Sept, 2024 | International Convention Centre, Sydney
Report: CX Trends, Challenges, & Investment Priorities for 2023 (+ An Interview!)
FULL REPORT AVAILABLE NOW!
This year, we’re seeing huge shifts in the type of solutions CX leaders are investing in.
We recently had the opportunity of speaking with Agnes So, the Head of Customer Experience at HotDoc, where she unpacked how the current tech landscape affects her strategies for selecting the right solution partners.
Download the report below to see the interview and learn the:
- Top CX trends for 2023
- Challenges shaping the industry today
- Key investment priorities for CX leaders
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