Pre Conference Workshop: Monday 02 September 2024


8:50 am - 9:00 am CHAIR'S OPENING REMARKS

9:00 am - 10:30 am ELEVATING SERVICE THROUGH SEAMLESS IDENTIFICATION AND ONGOING VIGILANCE

Anthony White - Fraud & Counterfeit Manager for Oceania, Canon Australia & Chair of The Australian Online Fraud Council

Unleash the Power of Recognising Customers Before Offering Designated Services

Elevate Operations with Proactive Customer Identification Procedures

Master the Art of Identifying and Verifying Customers

Establish Effective Customer Verification Procedures

Ignite Continuous Customer Due Diligence

Ensure Ongoing Scrutiny and Monitoring of Customer Information

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Anthony White

Fraud & Counterfeit Manager for Oceania
Canon Australia & Chair of The Australian Online Fraud Council

10:30 am - 11:00 am MORNING COFFEE AND NETWORKING

11:00 am - 12:30 pm A HOLISTIC APPROACH TO FRAUD PREVENTION AND STAKEHOLDER EMPOWERMENT

Elise Muhlheim - Head of Financial Crime Control & Fraud, OFX

Fortify with Proactive Measures Against Fraud

Develop Dynamic Strategies to Detect and Deter Fraudulent Activities

Empower Stakeholders through In-Depth Education on Scams and Fraudulent Schemes

Illuminate Awareness on Potential Scams and Deceptive Practices

Establish Clear Channels for Swift Reporting of Suspected Fraud or Scams

Cultivate a Culture of Timely Reporting to Address and Mitigate Risks

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Elise Muhlheim

Head of Financial Crime Control & Fraud
OFX

12:30 pm - 1:30 pm LUNCH AND NETWORKING

1:30 pm - 3:00 pm FORTIFYING AGAINST MONEY LAUNDERING WITH RIGOROUS AML MEASURES AND DYNAMIC COMPLIANCE PROTOCOLS

Toby Evans - Head of Economic Crime, AusPayNet

Deploy AML Measures for Proactive Money Laundering Prevention

Fortify with Robust Procedures for Swift Detection and Reporting of Suspicious Transactions

Conduct Thorough Due Diligence to Unearth Potential Money Laundering in Transactions

Enhanc Scrutiny for High-Risk Transactions with Precision

Ensuring Impeccable Compliance with Evolving Legal and Regulatory Frameworks

Continuously Adapting: Regular Updates and Reviews of Internal Policies for Unmatched Resilience

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Toby Evans

Head of Economic Crime
AusPayNet